Q: 🔒 How do I enable two-factor authentication on my account — and is it mandatory?

Two-factor authentication (2FA) is not mandatory, but aa 99 strongly recommends. With this enabled, your account stays protected even if your password is compromised. Steps to enable 2FA: 1 Log in and click on the profile icon. 2 "Security Settings" Or go to the "Security" tab. 3 Find the "Two-Factor Authentication (2FA)" option and click the "Enable" button. 4 An OTP will be sent to your registered mobile number — use it to verify. 5 From this point on, every login from a new device or browser will require an OTP. What you get: You'll receive an SMS alert whenever a login is detected from an unrecognized device. Mark a device as trusted to skip the OTP prompt on future logins. Additional verification for withdrawals will be confirmed. Tip: Before enabling 2FA, make sure your mobile number is correct and active. If your number has changed, update it first — then set up 2FA.

Question 1

🔴 Where can I watch live score updates and streaming during a match?

Accepted Answer

aa 99After logging in to -, go directly to the "Sports Events" or "Live Betting" section. You'll see a red "LIVE" badge next to all ongoing matches. How to get live scores: 1 Log in and from the top menu, select "Sports Events" Choose your preference. 2 Click the "Live" tab — all ongoing matches will be displayed. 3 Click on any match to view the full scorecard, statistics, and odds. 4 For matches that support streaming, a "Watch Live" button will appear — just click it to watch in real time. Good to know: Live streaming isn't available for every match — it depends on broadcasting rights. However, live scores and statistics are always available. You'll have the same features on the mobile app as well.

Question 2

🎁 What do I need to do to claim my daily free spins and daily check-in bonus?

Accepted Answer

Claiming your daily check-in and free spins is simple — just log in every day. Here are a few things to keep in mind:

1 Log in. On the homepage or under the "Promotions" section, look for the "Daily Check-In" or "Daily Reward" banner.
2 Click the banner, then tap the "Claim" or "Collect" button.
3 Rewards are credited to your account instantly — these may include bonus cash, free spins, or loyalty points.
4 To use your free spins, go to the designated slots game — you'll see a separate "Bonus Spins" option there.

Check in 7 days in a row to earn a special "Weekly Reward" — worth more than a standard daily reward.

Important: Daily rewards must be claimed by midnight (Bangladesh Standard Time). If you miss a day, your streak will reset from the beginning.

Question 3

📱 Does aa 99 have a mobile app — and where can I download it?

Accepted Answer

Yes, aa 99The official aa 99 mobile app is available on both Android and iOS. For Android devices: 1 Log in to the aa 99 website. 2 Scroll to the bottom of the page or tap the "Download App" option. 3 The APK file will begin downloading. Before installing, go to your phone's Settings and "Unknown Sources" or "Install from Unknown Sources" Enable. 4 Tap the downloaded APK file and complete the installation. For iPhone/iOS devices: 1 Search for "aa 99" on the Apple App Store. 2 Download the official app — make sure the logo matches. 3 Install it using your Apple ID. Warning: Only download the app from aa 99's official channels. Never use apps from third-party sites — they may be fake and could put your personal information at risk.

Question 4

🌐 I want to switch the site language from English to Bangla — where do I find that option?

Accepted Answer

aa 99-changing the language takes just a few seconds. You can do it from two places: Method 1 — From the Header: 1 At the top right of the page (or inside the menu on mobile), you'll see a globe icon 🌐 or the name of the current language. 2 Tap it — a list of available languages will appear. 3 Select "বাংলা" or "Bengali (BD)" and the entire site will switch to Bangla. Method 2 — Via Account Settings: 1 Log in and click on your profile icon. 2 Go to "Settings" or "Preferences". 3 Under "Language / ভাষা", select "বাংলা" and save. Tips: Refresh the page after changing the language. Your preferred language is saved to your account and will apply automatically every time you log in — no need to change it again.

Question 5

📊 How can I view my past bets and transaction history — how far back does it go?

Accepted Answer

aa 99All bets and financial transactions on are securely stored and accessible at any time. History is organized into two separate sections: To view your betting history: 1 Log in and go to Profile → "My Bets" or "Betting History"Go to . 2 Use the date filter to view bets from a specific time period. 3 Full details for each bet: match, odds, stake amount, result, and win/loss amount. To view financial transactions: 1 Profile → "Transaction History" or "Transaction History"Go to . 2 Deposits, withdrawals, and bonus credits are displayed in separate tabs. 3 You'll be able to see the date, amount, method (bKash/Nagad), and status of each transaction. History retention period: Your last 90 days of history are visible directly on the dashboard. If you need records beyond that, contact support — records going back up to 6 months can be provided.

Question 6

🔒 How do I enable two-factor authentication on my account — and is it mandatory?

Accepted Answer

Two-factor authentication (2FA) is not mandatory, but aa 99 strongly recommends. With this enabled, your account stays protected even if your password is compromised.

Steps to enable 2FA:

1 Log in and click on the profile icon.
2 "Security Settings" Or go to the "Security" tab.
3 Find the "Two-Factor Authentication (2FA)" option and click the "Enable" button.
4 An OTP will be sent to your registered mobile number — use it to verify.
5 From this point on, every login from a new device or browser will require an OTP.

What you get:

You'll receive an SMS alert whenever a login is detected from an unrecognized device.
Mark a device as trusted to skip the OTP prompt on future logins.
Additional verification for withdrawals will be confirmed.

Tip: Before enabling 2FA, make sure your mobile number is correct and active. If your number has changed, update it first — then set up 2FA.

Question 7

🪪 I'm being asked to complete KYC verification before withdrawing a large amount — what documents are needed and how long does it take?

Accepted Answer

KYC (Know Your Customer) verification is the process of confirming your identity in accordance with international regulations. aa 99-once KYC is completed, it won't be required again for any future withdrawals.

Required Documents:

National ID Card (NID) — clear photos of both sides.
Or a photo of the main/bio-data page of a valid passport.
Or a driving licence (government-issued).
A selfie holding your NID or passport (required for security purposes).

Deposit steps:

1 Log in → Profile → "Verification" / "KYC" Go to the option.
2 Make sure your document photos are clear — blurry or cropped images will not be accepted.
3 Upload to the designated fields and hit "Submit".
4 Once verification is complete, you'll receive a confirmation via SMS and email.

Verification is typically completed within 24–72 hours Processing time may apply. During peak periods, it can take up to 5 business days.

Tips: Make sure you take photos in good lighting and that all details on the card are clearly visible. Expired cards are not accepted.

aa 99 FAQ — All Your Answers, Right Here

Learn more about aa 99 FAQ

Where can you get help if you can't find it on the FAQ page?

Got your answers? Start playing now!